International VISA Debit Cards Apply bank card HSBC VN

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International VISA Debit Cards | Apply bank card - HSBC VN

From 27 November 2024, the new versions of our app will no longer work on older versions of operating systems on Android and Apple devices. To continue to enjoy the latest features on your HSBC Vietnam app, please update your device's operating system to aOS 9 or iOS 15.0 or above.

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Enjoy a completely new purchase experience and discover great deals.

Take advantage of convenient cashless payments and easy access to cash with HSBC Debit Card, plus exclusive discounts and privileges.

Apply now for HSBC Debit Cards

What you'll get with your HSBC Debit Card

Enjoy free cash withdrawals at HSBCand VISA/Plus ATMnetwork in Vietnam, as well as free issuance of your first card and free card renewals.

Make purchases online andat in-store merchantsPOS, both locally and overseas with ease, and get worldwide access to ATMs with the HSBC/VISA/PLUS® logo.

Secure transactions and personal control

With contactless payment, your card never leaves your hand. You can stay in control by turning online and overseas POS transactions on or off.

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This table details the fees, daily and transaction limits and exchange rate that will apply to your HSBC Debit Card. For the full and most up-to-date details, please refer to our personal banking tariffs and Debit Card Limits .

First issuance fee and expired physical card replacement fee

Daily transferlimit to other HSBC accounts in Vietnam by card

Administration fee for overseas transactions

If the withdrawn/transactioncurrency differs from the currency of the cardholder’s account, the exchange rate set by HSBC at the time of the withdrawal/transaction will be applied

See more at our personal banking tariffs

This table details the fees, daily and transaction limits and exchange rate that will apply to your HSBC Debit Card. For the full and most up-to-date details, please refer to our personal banking tariffs and Debit Card Limits .

First issuance fee and expired physical card replacement fee

Daily transferlimit to other HSBC accounts in Vietnam by card

Administration fee for overseas transactions

If the withdrawn/transactioncurrency differs from the currency of the cardholder’s account, the exchange rate set by HSBC at the time of the withdrawal/transaction will be applied

See more at our personal banking tariffs

*depending on the available balance in the account

To apply for an HSBC Debit Card, you will need to have a VND current account or savings account at an HSBC branch or transaction office.

You will need to activate your HSBC Debit Card before you can use it. You can then manage your card through online banking or the HSBC Vietnam app.

HSBC Debit Card Terms and Conditions

3D Secure Service Terms and Conditions

Fill in your details on our online form and we will be in touch soon.

Apply now for HSBC Debit Card This link will open in a new window

Call our HSBC Contact Centre on:

Operating hours: 8:00am to 10:00 pm daily

How do I activate my new HSBC debit card?

To activate your HSBC debit card, please choose one of three options.

Option 1: Log in to the HSBC Vietnam app, then:

Step 1: Select the relevant bank account and navigate to 'Manage cards’

Step 2: Check and read all the information shown on screen, then tap on ‘Activate card’

Step 3: Your card is active. You will receive a notification by email and SMS.

Option 2: Send an SMS from your registered phone number to 8066 with syntax: HSBC_KHDC_LAST 4 DIGITS OF THE CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT.

“_” is a space. Example : HSBC KHDC 1234 098765

SMS to 8066 is available on mobile phone numbers from Mobifone, Vinaphone, Viettel and Vietnamobile networks, from 8am to 5pm, Monday-Friday

Option 3: Use your PIN to make a transaction at any ATM with the VISA/PLUS® logo .

How can I get my Debit Card Personal Identification Number ?

To get your PIN to use in ATMs:

For renewal or replacement cards with the existing card number: you may continue to use your current PIN

For new or replacement cards with a new card number: there are 2 ways to get your PIN

Option 1: Set your own PIN on the HSBC Vietnam app.

If you have the HSBC Vietnam App and have activated your card, log in to the app, then:

Step 1: Select the relevant bank account and navigate to 'Manage cards’.

Step 3: Enter a new PIN and complete the authentication.

Step 4: You have successfully reset your PIN! A notification will be sent via email and SMS.

Send SMS from your registered mobile number with HSBC with this syntax:

HSBC DC_LAST 4 DIGITS OF CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT

Please immediately change the PIN you received via SMS and delete the SMS you received from the Bank

PIN via SMS is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network

For mobile phone numbers other than the above networks, or overseas mobile phone numbers, or mobile phone numbers newly updated with HSBC within 30 days or other cases where the service is not available, call our Contact Center for help

SMS PIN is delivered one time only – HSBC will not resend the PIN

To reset the PIN for your card, please read 'How do I request a PIN reset for my HSBC Debit Card?'

When you change your phone number, please update the new phone number registered with the Bank, and only use the phone number registered with the Bank to request your PIN via SMS

How do I request a PIN reset for my HSBC Debit Card?

Please choose one of four options to reset the PIN of your HSBC Debit Card:

Option 1: If you have the HSBC Vietnam App, log in to the app then:

Step 1: Select the relevant bank account and navigate to 'Manage cards’

Step 3: Enter a new PIN and complete the authentication requirement

Step 4: You have successfully reset your PIN! A notification will be sent via email and SMS

Option 2: Send an SMS to 8066* from your registered phone number, with the following syntax: HSBC DC_LAST 4 DIGITS OF CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT .

SMS to 8066 is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network.

Option 3: Send a request via your Online Banking Secure Mailbox, with the subject "Reset debit card/telephone banking PIN".

Option 4: Visit your nearest HSBC Branch or Transaction Office to request a PIN reset

Important notes when using options 2, 3 or 4:

Once the request is processed, the Bank will send an SMS to your registered phone number. Please follow the instructions in the SMS sent from HSBC to receive your new PIN

Please immediately change the PIN you received via SMS and delete the SMS you received from the Bank

PIN via SMS is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network

For mobile phone numbers other than the above networks, or overseas mobile phone numbers, or mobile phone numbers newly updated with HSBC within 30 days or other cases where the service is not available, call our Contact Center for help

SMS PIN is delivered one time only – HSBC will not resend the PIN

When you change your phone number, please update the new phone number with the Bank, and only use the phone number registered with the Bank to request a new PIN via SMS

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